Shipping & Return Policy
Free shipping within PAN India for all products. Thank you for choosing Safepack for your online shopping needs! We are committed to providing you with the best products and services. Please review our shipping policy to understand the process and estimated delivery times.
1. Order Processing:
Once an order is placed on our website (safepack.shop), please allow up to 7 days for the manufacturing process. We take pride in crafting each product with care and precision to ensure its quality meets our high standards.
2. Estimated Delivery Time:
After the manufacturing process is complete, the estimated delivery time for your order will be between 3 to 7 days. Please note that this time frame may vary based on your location and other external factors beyond our control.
3. Order Updates:
In case we encounter any unforeseen circumstances that may prevent us from fulfilling your request within the given timeframe, we will promptly notify you within 7 days of placing your order. If such a situation arises, a refund will be processed, and the amount will be debited into your account within 7 to 10 days.
Return & Refund Policy
At Safepack, we aim to deliver products of the highest quality. If, for any reason, you receive a damaged product, we are here to assist you. Please read our Return & Refund policy to understand the process.
1. Eligibility for Return:
We accept return requests only in the case of a damaged product. If you receive a damaged item, please reach out to our Customer Care team on WhatsApp at https://wa.me/917757024029 within 24 hours of receiving the package to initiate the return process.
2. Return Request Approval:
Once your return request is received, our team will assess the situation and respond within 2-3 working days. We reserve the right to accept or reject any return request based on the evidence provided and our internal evaluation.
3. Refund Process:
For all approved returns, the refund amount will be credited to your Bank Account within 10 working days after the return is received and verified by our team. We appreciate your patience during this process.
4. Right to Reject Return Request:
Please note that Safepack reserves the right to reject a return request if the damage is determined to be caused by improper handling, misuse, or any actions not covered under our warranty or return policy.
If you have any further questions or concerns regarding our Shipping or Return & Refund Policy, feel free to reach out to us via email at email@example.com or contact our Customer Care team on WhatsApp at https://wa.me/917757024029. We are always here to assist you with your queries. Thank you for choosing Safepack, and we look forward to serving you!