Billing Terms and Conditions

By placing an order with Safepack, you agree to the following billing terms and conditions. These terms ensure transparency and help protect both the customer and our business.

1. Accuracy of Billing Information:
Customers are responsible for providing complete and accurate billing and contact information. Safepack is not liable for delays or order issues caused by incorrect or incomplete billing details.

2. Invoice Generation:
A digital invoice will be generated and shared via email or along with your order confirmation once payment is successfully processed. This invoice serves as proof of purchase.

3. Price Accuracy:
All prices listed on our website are final and inclusive of applicable taxes unless stated otherwise. In the rare event of a pricing error, we reserve the right to cancel or adjust the order after notifying you.

4. Taxation:
All purchases are subject to applicable Goods and Services Tax (GST) as per Indian tax regulations. The final invoice will reflect all applicable taxes.

5. Duplicate Transactions:
If a customer accidentally places a duplicate order or is charged more than once, they must inform our support team immediately. We will verify and process the appropriate refund within 7–10 working days.

6. Modifications and Cancellations:
Once an order is placed and billed, modifications or cancellations are not guaranteed. However, if a request is made promptly and the order has not been processed, we will try to accommodate the change at our discretion.

7. Dispute Resolution:
For any billing-related concerns or disputes, customers are encouraged to contact our customer support team. We will make every effort to resolve the matter in a timely and fair manner.