Payment Policy

At Safepack, we strive to provide a secure and seamless payment experience for all our customers. Please review our Payment Policy to understand the available methods and key terms related to your transaction.

1. Accepted Payment Methods:
We accept the following payment options for online orders:

Credit Cards (Visa, MasterCard)
Debit Cards
UPI (Google Pay, PhonePe, Paytm, etc.)
Net Banking
Wallets (where applicable)

2. Payment Security:
All online transactions on our website are processed through secure and encrypted payment gateways. We do not store your payment details such as card numbers or CVV codes, ensuring your information remains private and protected.

3. Payment Confirmation:
Once your payment is successfully processed, you will receive an order confirmation via email or SMS. If you do not receive confirmation within a few minutes, please check your spam/junk folder or contact our support team.

4. Failed Transactions:
In case of a failed transaction, the amount (if debited) will be automatically refunded to your original payment method within 5–7 working days. If the issue persists, please contact our support team with the transaction reference number.

5. Order Processing:
Orders are processed only after successful payment confirmation. We do offer Cash on Delivery (COD).

6. Currency:
All prices listed and payments made are in Indian Rupees (INR).

7. Disputes & Chargebacks:
If you believe a transaction was unauthorized or incorrect, please contact us immediately. We will investigate the issue and work to resolve it promptly.